Sunglasses Universe.com ® is owned and operated by Sunglass Universe, LLC. Our founding members operate a private Opthalmology practice which has been in business since 1982. Their primary goal is patient care. They began to sell sunglasses as a component of their optical operations because many of their patients suffer from diseases such as macular degeneration and cataracts which have been linked to U.V. light exposure. In 2000 they began selling sunglasses online in order to maintain a much larger selection for their patients in the office and to keep their inventory fresh. The online sunglasses business very quickly took on a life of its own. It has grown into Sunglass Universe, LLC, a sepearate thriving company, and we have sold tens-of-thousands of genuine designer sunglasses online to satisfied customers in all 50 states. You can purchase our products with complete confidence through our secure online ordering. We offer a 30 day no-questions-asked money-back guarantee on all of our current sunglasses. Discontinued models can be returned up to 14 days from the date you receive them. Discontinued models are clearly marked as such on our site. If you are not completely satisified with any of our products for any reason you can return them in like new condition with their original packaging materials, and all you will pay is the postage. Please notify us by e-mail when returning merchandise so that we will be expecting your package. All of our products are warrantied by the manufacturer to be free of defects in materials and workmanship for one year from the date of purchase. This warranty does not cover damage caused by abuse or misuse of the products. The customer will be responsible for shipping charges for all warranty repairs. We reserve the right to make a determination as to what damage is the result of normal wear-and-tear verses defective product. At the request of the manufacturer all repairs on Maui-Jim sunglasses should be directed to Maui-Jim, Inc. Currently our products are shipped via UPS and USPS priority mail. You will receive an e-mail with your tracking information when your order ships. Please allow 5 business days for delivery. We currently offer FREE shipping to all 50 states. There is no additional charge to ship to Alaska and Hawaii. We now ship to P.O. Boxes via USPS priority mail. We do not ship outside of the United States, and we do not accept credit cards issued by banks outside of the United States. We proudly support our military and will gladly ship to APO addresses as long as the credit card address can be verified. We do not disclose any customer's e-mail address, name, telephone number, credit card information etc. to any third parties other than those involved directly in processing credit card payments and shipping our merchandise. You can be included in our e-mail newsletter on an opt-in basis, but be assured that your demographic information will not be used for marketing purposes by any third party. We are strongly opposed to "SPAM" e-mail marketing, and we think spammers should be flogged! If you have questions regarding any of our products, we encourage you to contact us by e-mail so we can most effectively research and answer your questions. If you would like to place an order by telephone, please have your credit card ready and call our order hot-line listed below. Our business hours are: Monday - Friday from 8:00 am to 4:30 pm Central Standard Time Sunglass Universe, LLC 2 Office Park Circle Selma, AL 36701 Tel: 800-650-6570 orders@sunglassuniverse.com